Order Information
Direct Sales
Purchasing
Books are available for purchase directly through our website or in-person at art book events.
Shipping
Orders typically ship within 5–7 business days unless you have ordered a preorder. We ship via USPS unless otherwise noted. You will receive tracking information once your order is processed.
Returns
All sales are final. If your item arrives damaged or incorrect, please contact us within 7 days of delivery at emily@dustcollective.net, and a replacement or refund will be arranged.
Wholesale Orders
Pricing
Wholesale orders are offered at a standard trade discount, typically 40% off retail, depending on the title and quantity. Some limited editions may not be available for wholesale.
Shipping
Shipping costs will be calculated at the time of invoicing and are the responsibility of the buyer. We ship from New England and can provide domestic and international shipping quotes.
Returns
We do not accept returns on wholesale orders except in the case of damaged or defective items. Please notify emily@dustcollective.net within 7 days of receipt if there is a problem with your order.
How to Order
To inquire about becoming a stockist, please email us at emily@dustcollective.net with the following:
Your store name and website
A brief introduction
List of titles or quantities you are interested in
Tax-Exempt Organizations
We are happy to work with schools, libraries, museums, and nonprofit organizations that have tax-exempt status.
How to Place a Tax-Exempt Order
Before placing an order, please email emily@dustcollective.net with:
A copy of your organization’s tax-exempt certificate
A list of desired items and quantities
Shipping and billing information
We will issue a custom invoice that excludes sales tax. Tax-exempt orders must be invoiced manually and cannot be processed directly through the website checkout.
Questions?
Please reach out to us at emily@dustcollective.net with any inquiries about direct purchases, wholesale opportunities, or custom orders.